Managing a growing SaaS business means juggling multiple inboxes, departments, and responsibilities. Instead of creating a separate email for every task or team, smart founders use email forwarding and aliases to streamline operations.

With ZgCodes, setting these up is simple and tailored for teams in Egypt and the broader MENA region.

1. What Are Email Aliases?

An alias is a forwarding address that redirects to a real inbox.

Example:
📧 [email protected] → forwards to → [email protected]

🔹 No need to create a separate inbox
🔹 Keeps your SaaS brand looking professional
🔹 Allows one person to manage multiple channels

2. What Is Email Forwarding?

Forwarding automatically sends received emails to another address.
It’s ideal for:

Routing client requests to the right team

Letting founders monitor all key messages

Consolidating email during off-hours or holidays

ZgCodes allows you to set up both direct forwarding and conditional routing (e.g., by domain or subject).

3. Common SaaS Use Cases for Aliases and Forwarding

support@ → goes to the help desk team

sales@ → goes to the account manager

billing@ → routes to the finance officer

jobs@ → forwards to HR or founder

ceo@ → can redirect to the founder’s personal inbox securely

👥 Even solo founders can look like a full team with this setup.

4. Setting It Up in ZgCodes

Inside your ZgCodes dashboard:

Navigate to Email Management

Choose your domain

Click “Create Alias” or “Add Forwarding Rule”

Define where messages should go

Optional: Add filters (subject, sender, etc.)

⏱️ Setup time: less than 5 minutes

5. Benefits for SaaS Companies in Egypt and MENA

Cost-effective: No need for extra paid accounts

Localized setup: Works perfectly with Arabic/English interfaces

Team flexibility: Reassign aliases without downtime

Compliance: Helps centralize records for auditing or support

🧩 ZgCodes fits easily into your existing business workflows.

6. Bonus Tip: Monitor Aliases for Team Performance

You can track email volumes and response times per alias using ZgCodes’ analytics.

Example:

[email protected]: 98% response within 24h

[email protected]: 5 inbound leads/day

📊 These insights help scale your SaaS smarter.

Conclusion

Aliases and forwarding may seem like small tools, but they’re big productivity boosters in fast-moving SaaS companies.
With ZgCodes, you get clean, professional email routing that saves time, builds trust, and scales as you grow in MENA markets.

👉 Ready to streamline your inbox? Set up aliases and email forwarding with ZgCodes now.