Client onboarding is where your SaaS journey with a customer truly begins. If that experience is slow, unclear, or frustrating, churn risk spikes. ZgCodes helps you solve this with powerful onboarding tools and dedicated account management support designed for MENA businesses.

Let’s break down how.

1. Personalized Onboarding Plans for Each Client

Every client is different. With ZgCodes:

Your account manager builds a custom onboarding flow

Clients get a clear roadmap and checklist

Key integrations and branding are handled early

No one feels left in the dark

🧭 A guided experience builds immediate trust.

2. Easy Setup of Domains, Billing & Emails

New clients don’t want to struggle with technical stuff. That’s why account managers help with:

Domain registration and linking

Payment plan setup in local currencies (EGP, AED, SAR)

Business email creation and connection

Invoice templates and tax settings

⚙️ Setup that feels easy—even for non-technical users.

3. Guided Product Walkthroughs in Arabic or English

Language matters. ZgCodes onboarding includes:

Live training calls in Arabic or English

Video walkthroughs of dashboards and features

Clear documentation with screenshots

Tips for first-time users and admins

📚 Education = activation.

4. Real-Time Support via Local Channels

Instead of sending support tickets and waiting, your clients can:

Chat directly with your account manager

Use WhatsApp for urgent questions

Get fast help during setup issues or data imports

Receive follow-ups without chasing

📞 Real help, not auto-replies.

5. Usage Monitoring for Fast Interventions

ZgCodes gives your account manager tools to:

Track logins, actions, and feature usage

Spot inactive or confused users

Send check-in messages or training invites

Prevent churn before it starts

🔍 Proactive beats reactive.

6. Onboarding Templates for Faster Scaling

If you serve many clients, you don’t want to start from scratch every time. ZgCodes offers:

Ready-to-use onboarding flows by industry

Custom email templates and reminders

Duplicate-ready workspace setups

Automated welcome and training sequences

📦 Scale onboarding with consistency.

Conclusion

With ZgCodes, client onboarding isn’t just a feature—it’s a full support system led by account managers who understand the local market and your unique SaaS offering. Whether your clients are in Cairo, Riyadh, or Dubai, they’ll start strong—and stay longer.

👉 Use ZgCodes account management to deliver an onboarding experience that turns new clients into long-term users.